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FREE WORLDWIDE SHIPPING SERVICE
We are committed to providing you with a convenient shopping experience, which is why we offer free worldwide shipping. No matter where you are, we will ensure that your order is delivered to you as quickly and securely as possible.
1.PROCESSING TIME
All orders will be processed as quickly as possible after confirmation. We typically handle the processing within 1-3 business days to ensure your items are ready for dispatch promptly. We value every customer’s experience and aim to provide an efficient order fulfillment process.
2.DELIVERY TIME
Depending on your location, your order will usually arrive within 7-15 business days. Please note that delivery times may vary based on factors like your destination, shipping methods, and customs clearance. If there are any delays, we will inform you promptly and provide support.
3.SHIPPING FEES AND CUSTOMS
Our free worldwide shipping service covers all orders, regardless of the order value, so you won’t incur additional shipping costs. However, please be aware that certain regions may involve customs duties or import taxes, which are charged by local customs and tax authorities and are beyond our control. We recommend that you familiarize yourself with the relevant import/export policies in your region before making a purchase.
4.CUSTOMER SUPPORT
If you have any questions or concerns during your shopping experience, you can always contact our customer service team through the floating “优享客服” tool at the bottom left of our website. Whether it’s about order status, product inquiries, or shipping questions, our customer representatives will do their best to provide prompt and professional assistance.
Our customer support team is available daily to ensure your questions are answered as quickly as possible. Whether you need detailed product information or have concerns about delivery, we offer personalized service to ensure your shopping experience is smooth and enjoyable.
5.ORDER TRACKING
We will provide a tracking number for every order. After your order is dispatched, you can easily check the status of your shipment via our website or through the customer service tool to track your product’s journey.
FRIENDLY REMINDERS
During special holidays or peak seasons, shipping may experience slight delays. We will notify you in advance of any changes and offer support to ensure your shopping experience remains as smooth as possible.
We appreciate your support and understanding, and we are committed to continuously providing you with high-quality products and excellent service. Thank you for choosing us, and we look forward to offering you more beautiful jewelry to enhance your beauty and confidence!